Terms of Service

We are Bona Fides Solutions Ltd, trading as British Numbers / britishnumbers.com ("Company," "We," "Us," "Our"), a Company registered in England & Wales (no. 11958241) at the address 32 Airco Close, London, NW9 0NW. We operate the website britishnumbers.com (the "Website"), as well as any other related products and services that refer or link to these Terms (the "Terms") (collectively, the "Services").

These Terms of Service ("Terms") govern Your use of Our website, britishnumbers.com (the "Website"), and the Purchase or provision of any Services offered through it. Please read these Terms carefully. By accessing and using the Website or placing a Purchase, You have read, understood, and agreed to be bound by all of these Terms which constitute a legally binding agreement made between You, whether personally or on behalf of an entity ("You"), and Us. If You do not agree to these Terms, You should not use the Website or the Services offered. If You have any questions or concerns, please contact Us at info@britishnumbers.com before making a Purchase.

We will provide You with prior notice of any scheduled changes to the Services You are using. The modified Terms will become effective upon posting or notifying You by email (where possible), as stated in the email message. By continuing to use the Services after the effective date of any changes, You agree to be bound by the modified terms.

1. Definitions

In these Terms, the following words and phrases shall have the meanings set out below:

  • "Account" means a registered user profile created by You on the Website, which may store Your personal details, Purchase history, preferences, and other relevant information used to access and manage the Services
  • "Agreement" means these Terms, together with any other policies or documents referred to herein such as the Privacy Policy and Cookie Policy, which collectively form the entire agreement between You and Us
  • "Business Day" means any day other than a Saturday, Sunday, or public holiday in England, when banks in London are open for business
  • "Cookie": small amount of data generated by the Website and saved by Your web browser. It is used to identify Your browser, provide analytics, remember information about You such as Your language preference or login information.
  • "Device": any internet connected Device such as a phone, tablet, computer or any other Device that can be used to visit Our Website and Purchase or access the Services or Products
  • "Order Confirmation" means the email We send to You following a Purchase confirming that We have received and accepted payment for Your Order. An Order Confirmation includes details of the Products or Services purchased, the applicable charges and taxes, Our information, and the billing and delivery information You provided.
  • "Purchase(s)" refers to a confirmed request by You to receive one or more of the Services or Products We offer made through Our Website
  • "Service(s) / Product(s)" means any services and/or products offered by Us, including but not limited to mobile numbers, SIM cards, or any other Service listed on Our Website or agreed through a Purchase
  • "Service Provider(s)" means any Third-Party, partner, supplier, contractor or consultant who We work with to provide the Services or Products
  • "Terms" means these Terms of Service, together with any other policies or documents referred to herein and including any updates or variations, which collectively govern the use of the Website and the provision of Services or Products
  • "Third-Party" refers to any external individual, business, or Service Provider not owned or controlled by Us, including but not limited to payment processors, contractors, network providers or linked external websites
  • "We / Our / Company / Us" refers to Bona Fides Solutions Ltd, trading as British Numbers/ britishnumbers.com, a company registered in England and Wales with company number 11958241 and registered address at 32 Airco Close, London, NW9 0NW
  • "Website / Site" means the website located at britishnumbers.com, including any subdomains, successor domains, mobile applications, and any payment links or online purchase forms that reference or are governed by these Terms
  • "You / Your / User(s)" means any person who accesses or uses the Website or makes a Purchase

2. Use of Website

2.1 Access and Availability

  1. We grant You a limited, non-exclusive, revocable licence to access and use the Website for lawful purposes, in accordance with these Terms.
  2. We do not guarantee uninterrupted or error-free access to the Website. We may suspend, withdraw, or restrict parts or all of the Website at any time without notice.

2.2 Registration

  1. To access certain features of the Website or make a Purchase, You may need to register for an Account.
  2. You must provide accurate, complete, and up-to-date registration information and promptly notify Us of any changes.
  3. We reserve the right to suspend or cancel Your registration or access to the Website at Our discretion and without notice if You breach these Terms.
  4. You may cancel Your registration and/or Account at any time by contacting Us.
  5. We reserve the right to remove, reclaim, or change a username You select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

2.3 Passwords and Security

  1. You are responsible for keeping Your password, login link ("Magic Link") and login details confidential.
  2. You must not share Your password or login link with others or allow unauthorised access to Your Account.
  3. We may require You to change Your password or suspend Your Account in the event of suspected misuse or breach of security.
  4. We are not liable for any unauthorised use of Your Account if You fail to keep Your login details secure.

2.4 Lawful and Acceptable Use

  1. You agree to use the Website only for lawful purposes and in accordance with applicable laws and regulations.
  2. You must not use the Website:
    • in a way that breaches any local, national, or international law or regulation;
    • in any unlawful, harmful, abusive, or objectionable manner;
    • to gain unauthorised access to any server, system, or data connected to the Website;
    • to knowingly introduce viruses, trojans, worms, or other malicious code;
    • to overload or interfere with the proper working of the Website or any Services or Products offered through it.

2.5 Intellectual Property and Acceptable Use

  1. All content included on the Website is Our property - including, but not limited to, text, graphics, images, photographs, audio, video, software, data compilations, databases, layouts, designs, all underlying source code, functionality as well as the trademarks, service marks, and logos contained therein - except for content submitted by Users, which remains the property of the respective User, subject to the licence granted to Us in clause 2.6.5
  2. This content is protected by copyright, trademarks, design rights, database rights and other applicable intellectual property laws.
  3. You may, for Your own personal, non-commercial use only:
    • retrieve, display and view the content on a Device;
    • download and store the content in electronic form on a personal Device (not on a server or shared network).
  4. You must not reproduce, modify, copy, aggregate, republish, distribute, upload, post, publically display, encode, translate, transmit, sell, license or otherwise exploit or use any content for commercial purposes without prior written permission from Us.
  5. All rights not expressly granted are reserved.
  6. Third-Party trademarks featured on Our Website remain the property of their respective owners. Our use of such trademarks is described in Clause 2.9.

2.6 User-Generated Content

  1. You are responsible for any content You submit or upload to the Website.
  2. You must not upload, share, or distribute any content that is:
    • confidential, proprietary, false, misleading, defamatory, obscene, threatening, or illegal;
    • infringing of any Third-Party's intellectual property or privacy rights;
    • spam, viruses, commercial advertisements, or political campaigning.
  3. You warrant that You own or control all rights in any content You post, that it is accurate and not harmful, and that You will indemnify Us for any loss or claims arising from content You submit.
  4. We reserve the right (but are under no obligation) to monitor, remove, disable, or edit any User content at Our discretion, without notice.
  5. By submitting content to the Website, You grant Us a worldwide, non-exclusive, royalty-free licence to use, reproduce, modify, display, and distribute that content in connection with the operation and promotion of the Website and Services or Products.
  6. We may provide You with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services or Products, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, "Contributions"). Contributions may be viewable by other Users of the Services or Products and through Third-Party websites.
  7. Any Contributions You transmit may be treated in accordance with Our Privacy Policy. Any use of the Services or Products in violation of the foregoing violates these Terms and may result in, among other things, termination or suspension of Your rights to use the Services. When You create or make available any Contributions, You thereby represent and warrant that:
    • the creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of Your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any Third-Party;
    • You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorise us, the Services or Products, and other Users of the Services or Products to use Your Contributions in any manner contemplated by the Services and these Terms;
    • You have the written consent, release, and/or permission of each and every identifiable individual person in Your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of Your Contributions in any manner contemplated by the Services or Products and these Terms;
    • Your Contributions are not false, inaccurate, or misleading;
    • Your Contributions are not unsolicited or unauthorised advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation;
    • Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libellous, slanderous, or otherwise objectionable (as determined by Us);
    • Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone;
    • Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other person and to promote violence against a specific person or class of people;
    • Your Contributions do not violate any applicable law, regulation, or rule;
    • Your Contributions do not violate the privacy or publicity rights of any Third-Party;
    • Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors;
    • Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap;
    • Your Contributions do not otherwise violate, or link to material that violates, any provision of these Terms, or any applicable law or regulation.

2.7 Prohibited Use

  1. You must not use the Website in a way that:
    • causes damage to the Website or impairs others' use of it;
    • harvests data or interferes with security measures;
    • facilitates the copying or unauthorised distribution of protected content.
  2. You must not use automated systems (e.g. bots, scrapers) to access or interact with the Website without Our prior written consent.
  3. You agree not to:
    • systematically retrieve data or other content from the Website or Services or Products to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us;
    • trick, defraud, or mislead us and other Users, especially in any attempt to learn sensitive Account information such as User passwords;
    • circumvent, disable, or otherwise interfere with security-related features of the Website, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Website, the content contained therein, or the provision of Services or Products;
    • disparage, tarnish, or otherwise harm, in our opinion, Us and/or the Website;
    • use any information obtained from the Website in order to harass, abuse, or harm another person;
    • make improper use of our support services or submit false reports of abuse or misconduct;
    • use the Wesbite, Services or Products in a manner inconsistent with any applicable laws or regulations;
    • engage in unauthorised framing of or linking to the Website;
    • upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party's uninterrupted use and enjoyment of the Website, Services or Products or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Website, Services or Products;
    • engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools;
    • delete the copyright or other proprietary rights notice from any Content;
    • attempt to impersonate another User or person or use the username of another User;
    • upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats ("gifs"), 1×1 pixels, web bugs, cookies, or other similar Device (sometimes referred to as "spyware" or "passive collection mechanisms" or "pcms");
    • interfere with, disrupt, or create an undue burden on the Website or the networks connected to the Website;
    • harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Website, Services or Products to You;
    • attempt to bypass any measures of the Website designed to prevent or restrict access to the Website, Services or Products, or any portion of the Website, Services or Products;
    • copy or adapt the Website software, including but not limited to Flash, PHP, HTML, JavaScript, or other code. Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Website, Services or Products;
    • except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Website, or use or launch any unauthorised script or other software;
    • use a buying agent or purchasing agent to make Purchases on the Website;
    • make any unauthorised use of the Website, including collecting usernames and/or email addresses of Users by electronic or other means for the purpose of sending unsolicited email, or creating User Accounts by automated means or under false pretences;
    • use the Website as part of any effort to compete with us or otherwise use the Website and/or the Content for any revenue-generating endeavour or commercial enterprise;
    • use Copyrighted material without consent beyond what is considered legitimate "Fair Use";
    • sell or otherwise transfer Your profile;
    • use the Website to advertise or offer to sell goods and services.

2.8 Links to Other Websites

  1. The Website may contain links to Third-Party websites or services that are not owned or controlled by Us.
  2. We accept no responsibility for the content, accuracy, opinions expressed or security of those external websites, or any loss or damage arising from Your use of them, and You accept that such website are not investigated, monitored or checked for accuracy or completeness by Us.
  3. Links are provided for convenience only and do not imply endorsement or association unless explicitly stated.
  4. This Terms of Service applies only to Our Website.
  5. Access to Third-Party websites is entirely at Your own risk and Your browsing and interaction on Third-Party websites, including those accessed through a link from Our Website, subject You to their own rules, terms and policies.

2.9 Third-Party Intellectual Property

  1. Certain trademarks, service marks, logos, trade names and other intellectual property displayed on the Website belong to their respective owners. Such marks are used solely for identification, informational or illustrative purposes. Their appearance does not imply any affiliation, endorsement, sponsorship, approval or partnership with us. We do not claim any ownership of, or rights in, any Third-Party intellectual property displayed on the Website, and all such rights remain with their respective owners.
  2. Network operator names and logos may be displayed to identify the underlying network associated with particular products or services (for example, the network supporting a specific telephone number range). Such references are provided solely for informational purposes and do not indicate any commercial affiliation, endorsement, sponsorship or partnership.
  3. If you are the owner or such owner’s agent of any intellectual property, and believe any material displayed on the Website has been used in error or in a manner that constitutes an infringement on your rights, please contact Us at info@britishnumbers.com setting forth the following information and we will promptly investigate the matter:
    • a physical or electronic signature of the copyright owner or a person authorised to act on his behalf;
    • identification of the material that is claimed to be infringing;
    • your contact information, including your address, telephone number, and an email;
    • a statement by you that you have a good faith belief that use of the material is not authorised by the copyright owners, that the information in the notification is accurate, and you are authorised to act on behalf of the owner.

2.10 Website Management

  1. We reserve the right, but not the obligation, to:
    • monitor the Website for violations of these Terms;
    • take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms, including without limitation, reporting such User to law enforcement authorities;
    • in Our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) Your access or any of Your contributions or any portion thereof;
    • in our sole discretion and without limitation, notice, or liability, to remove from the Website or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and
    • otherwise manage the Website in a manner designed to protect Our rights and property and to facilitate the proper functioning of the Website, Services or Products.
  2. If We terminate or suspend Your Account, or Your ability to make a Purchase for any reason, You are prohibited from registering and creating a new Account or making another Purchase under Your name, a fake or borrowed name, or the name of any Third-Party, even if You may be acting on behalf of the Third-Party.
  3. In addition to terminating or suspending Your Account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.
  4. We may from time to time provide enhancements or improvements to the features or functionality of the Website, which may include patches, bug fixes, updates, upgrades and other modifications.
  5. We reserve the right to modify, suspend or discontinue, temporarily or permanently, the Website and stop offering any Service or Product, with or without notice and without liability to You.
  6. Updates may modify or delete certain features and/or functionalities of the Website.
  7. You agree that We have no obligation to:
    • provide any Updates, or
    • continue to provide or enable any particular features and/or functionalities of the Website to You.

3. Our Services

3.1 Role and Scope

  1. British Numbers, operated by Bona Fides Solutions Ltd, provides Services and Products suitable for individual consumer and businesses that include but not limited to mobile numbers, SIM cards, or any other Service listed on Our Website or agreed through a Purchase.

3.2 Service Provider Vetting

  1. We take reasonable steps to vet all Service Providers before working or partnering with them.
  2. By using the Services or Products, You acknowledge that We do not warrant the reliability or performance of any Service Provider.

3.3 Contract Formation

  1. The Services and Products are intended for Users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services or Products. By making a Purchase, You confirm that You are at least 18 years of age and legally capable of entering into binding contracts.
  2. All Purchases are subject to acceptance by Us.
  3. Invoices, Order Confirmations and payment receipts generated before or after making a Purchase on our website, or through any other sales channel, shall not constitute a binding contract between Bona Fides Solutions Ltd and You.
  4. The contract between Us and You shall only be formed upon the successful delivery and acceptance of the Purchased Services or Products by You.
  5. You acknowledge and agree that the Company's obligation to deliver the Services or Products is subject to availability, payment confirmation, and compliance with any other conditions specified in these Terms.
  6. Upon delivery, You are required to inspect Your item promptly and take the necessary steps to complete transfer of ownership.
  7. If You find any discrepancies, defects, or non-compliance with the delivered Services or Products, You must notify Us in writing within 14 days from the delivery date.
  8. Failure to notify the Company of any issues within the specified timeframe shall be deemed as the Customer's acceptance of the delivered Services or Products in accordance with the Purchase made.
  9. The contractual obligations, including but not limited to payment obligations and any applicable warranties, shall commence upon delivery and acceptance of the Purchase Services or Products.
  10. This contract shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with this contract shall be subject to the exclusive jurisdiction of the courts of England and Wales.

3.4 Your Responsibilities

  1. You are responsible for using our Services and Products in a safe, appropriate, and lawful manner.
  2. You accept that the use of Services or Products is at Your own risk and that We are not liable for any damages that may arise as a consequence.
  3. If You choose to access the Services or Products from locations outside of the United Kingdom, You do so on Your own initiative and You are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
  4. You are responsible for compliance with industry-specific laws and regulations which apply to Your use of Our Services or Products.

3.5 Liability

  1. We are not liable for any loss, damage, or injury caused by Your use of Our Services or Products. This includes, but is not limited to, damage to property, personal injury, loss of business, income, or data, or any indirect or consequential losses arising from an altered, cancelled, refunded Purchase or inavailability of Services or Products before or after Purchase.
  2. We shall not be liable for any loss or damage resulting from unforeseen events or matters beyond Our reasonable control.

3.6 Disputes

  1. Before starting arbitration, both parties must try to resolve any dispute informally for at least 30 days after one party sends written notice.
  2. Any dispute will be decided by a single arbitrator appointed under the European Court of Arbitration rules, with arbitration held in London and conducted in English under English law.
  3. Arbitration applies only to the individual dispute between the parties and cannot be combined with other cases, brought as a class action or filed on behalf of others.
  4. Certain disputes are excluded from informal negotiation and arbitration, including those involving intellectual property rights, allegations of theft, piracy, privacy violations, unauthorised use or requests for injunctive relief. If any part of this clause is deemed unenforceable, disputes covered by that portion will instead be handled by the appropriate court specified in the jurisdiction section.
  5. Any complaints should be reported to Us in writing as soon as possible and in any case within 72 hours of the issue arising.

3.7 Governing Law and Jurisdiction

  1. All contracts formed via the Website, are governed by and construed in accordance with the laws of England.
  2. Any disputes shall be subject to the exclusive jurisdiction of the courts of England.

3.8 Services or Products Management

  1. We reserve the right, but not the obligation, to:
    • monitor Users for violations of these Terms;
    • take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms, including without limitation, reporting such Users to law enforcement authorities;
    • in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable Your access to Purchase the Services or Products;
    • otherwise manage the Services or Products in a manner designed to protect Our rights and property and to facilitate the proper functioning of our commercial activities.
  2. If We restrict Your ability to make a Purchase for any reason, You are prohibited from making another Purchase under Your name, a fake or borrowed name, or the name of any Third-Party, even if you may be acting on behalf of the Third-Party.
  3. We retain the right to cancel and refund Purchases made which bypass our restrictions.
  4. In the event a Service or Product is listed at an incorrect price or with incorrect information due to typographical error, we shall have the right to refuse or cancel any Purchases made, regardless whether or not the Purchase has been confirmed through an Order Confirmation and/or your payment method has been charged. Any associated payments shall be immediately refunded to the same payment method You used to make the Purchase in the amount of the charge.

4. Pricing and Billing

4.1 Prices, Quotes and Estimates

  1. All prices displayed on the Website are inclusive of any applicable taxes and reflect the fixed cost of the Service or Product based on the information provided by You at the time of Purchase. Fixed prices are disclosed upfront before You complete Purchase.
  2. By proceeding with a Purchase, You agree to pay the quoted price for fixed-cost Services or Products. The price payable is the one shown at the time of Purchase, except in cases of obvious error or misuse of the Website or its pricing system.
  3. We may change Our prices at any time and such changes will be visible through the Website.

    4.2 Promotions and Discounts

    1. We may offer promotional discounts, credits, special pricing or limited-time offers at Our discretion. Such offers are made in order to promote Our business and may be withdrawn at any time without notice.
    2. Promotional codes may only be used once per User and/or Account, are non-transferable, and may not be applied retrospectively or in combination with other offers, unless explictly stated.
    3. The User acknowledges that any amount paid under a promotional offer, up to the standard rate otherwise due for the Service or Product, constitutes consideration payable to Us.
    4. Promotions may be governed by separate or additional rules and terms that contain certain eligibility requirements, such as restrictions as to age and geographic location, are made a part of this Agreement by this reference.
    5. If you enter any Promotion, you agree to abide by and to comply with all terms of the promotion.

    4.3 Referral Scheme

    1. We may offer a referral scheme that allows Users to refer others to the Website with referred User Purchases rewarded with credit, discounts, or other rewards.
    2. Referral rewards will only be granted once the referred party has completed a qualifying Purchase in accordance with the scheme's published terms.
    3. Abuse of the referral scheme, including buty not limited to self-referral, is prohibited and may result in cancellation of rewards and/or suspension of Your Account.

    4.4 Failed Payments

    1. You are responsible for ensuring that Your payment method is valid and has sufficient funds available to complete a Purchase.
    2. If Your payment fails, the Purchase is declined and the associated Services or Products will not be delivered.

    4.5 Payment Processing

    1. Payments are processed by Third-Party payment Service Providers. By using the Website, You agree to comply with the payment provider's terms and privacy policy.
    2. We are not liable for delays, failures, or errors caused by the third-party provider, except to the extent required by law.

    5. Cancellations and Refunds

    5.1 Cancellations by Us

    1. We reserve the right to cancel any Purchase, or terminate Your access to the Website and Services or Products at any time, with or without notice, and for any reason or no reason, including but not limited to the unavailability of a Service or Product, pricing errors, safety concerns, suspected unlawful activity as determined by Us or suspected breach of these Terms.
    2. Permission to access and use the Website, Services or Products is granted on a revocable, non-exclusive basis and terminates automatically if You breach any of these Terms.
    3. Where a Purchase is cancelled by Us prior to the Service or Product being carried out or delivered, We will make reasonable efforts to offer You an alternative Service or Product or provide a full refund.

    5.2 Cancellations by You (Return and Refund Policy)

    1. All Purchases made online are eligible for cancellation at any time prior to delivery.
    2. All Purchases made online are eligible for return and refund if requested within 14 days of You receiving delivery of the Services or Products.
    3. Cancellations must be requested in writing by email to Our customer service team at info@britishnumbers.com from the billing email used to make Purchase within the specified timelines to be considered valid.
    4. Eligible refunds are processed within 14 days of the written cancellation, return or refund request being received.
    5. Depending on the payment method used, it can take 1-7 working days for refunds to clear into Your account after We have processed the refund.
    6. Refunds requested more than 14 days after delivery, whether in full or in part, are issued at Our sole discretion, except where we fail to deliver the Services or Products without notice, in which case a full refund will be provided.
    7. In cases of poor quality of service, delayed delivery of Services or Products, or other complaints, We will review each matter individually and may offer:
      • a partial refund,
      • a free alternative Service or Product, or
      • other appropriate remedies.
    8. We aim to resolve all service complaints fairly, and We will typically seek to rectify issues through our support team or an alternative Service (e.g. an alternative virtual number).

    6. Liability

    6.1 Use of the Website

    1. The Website is provided on an "as is" and "as available" basis. While We take reasonable steps to ensure that the Website is secure, up-to-date and free from errors or harmful content, We make no warranties or representations regarding its accuracy, reliability, or uninterrupted availability.
    2. There may be information on the Website that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information.
    3. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Website at any time, without prior notice.
    4. We do not accept liability for any loss or damage You may suffer as a result of:
      • errors or omissions in Website content,
      • interruptions or delays in Website access,
      • the presence of viruses or other harmful material transmitted via the Website, or
      • unauthorised access to, or alteration of, Your transmissions or data.
    5. You agree to indemnify and hold Us and Our parents, subsidiaries, affiliates, officers, employees, agents, partners and licensors (if any) harmless from any claim or demand, including reasonable attorneys’ fees, due to or arising out of your:
      • use of the website;
      • violation of this Agreement or any law or regulation; or
      • violation of any right of a Third-Party.

    6.2 Limitation of Liability

    1. Our liability to You for any losses or damages arising out of or in connection with Us breaking this Agreement - whether in contract, tort (including negligence), breach of statutory duty, or otherwise an inability to fulfil oe deliver a Service or Product - shall be limited to the Purchase price of the specific Service or Product in question.
    2. In all cases, We shall not be liable for any claim relating to a Service or Product that was delivered more than six (6) months prior to the date the claim is first made.
    3. Where a Service or Product is unavailable, not possible to fulfil or deliver, or is faulty, We are not liable for any:
      • loss of income, profit, business, or opportunity;
      • loss or corruption of data;
      • loss of or damage to goodwill or reputation;
      • indirect, special, or consequential loss or damage;
      • whether foreseeable or not, and whether arising in contract, tort, negligence or otherwise.
    4. You should not advertise, publish or otherwise rely on a mobile number Purchased from Us until its successful delivery or transfer has been confirmed by Us. We will not be liable for any loss, cost, expense or liability arising from Your use, publication, promotion or reliance on a mobile number Purchased from Us. This includes, without limitation, any costs incurred in printing or distributing marketing materials, business cards, signage or other materials displaying the mobile number.

    6.3 Payments and Security

    1. We use third-party payment processors to collect and manage payments securely. While We take reasonable precautions to protect Your payment information, We cannot be held responsible if Your lost payment card is used fraudulently by a third party on Our Website.
    2. You are responsible for safeguarding Your payment details and must notify Your bank or card provider immediately if You suspect any unauthorised use.

    6.4 Legal Rights

    1. Nothing in these Terms shall limit or exclude Our liability for death or personal injury caused by Our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
    2. Your statutory rights as a consumer are not affected by these Terms.

    7. Privacy Policy

    1. Your use of the Website and Our Services and Products is also subject to Our Privacy Policy, which explains how We collect, use, and protect Your personal data, as well as how cookies and similar technologies are used on Our Website.
    2. These policies are incorporated into these Terms of Service by reference, and by using the Website, You agree to be bound by them.
    3. The Services and Products are hosted in the United Kingdom. If you access the Services or Products from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United Kingdom, then through your continued use of the Services, you are transferring your data to the United Kingdom, and you expressly consent to have your data transferred to and processed in the United Kingdom.
    4. You can view our Privacy Policy through the following link: https://britishnumbers.com/privacy-policy

    8. General

    8.1 Communications and Notices

    1. By using the Website, You agree that communication from Us to You will be primarily electronic. We may contact You by email or provide information by posting notices on the Website. You agree that such electronic communications satisfy any legal requirement that notices be given in writing.
    2. For contractual purposes, You agree to this electronic means of communication and acknowledge that all contracts, notices, information, and other communications that We provide electronically comply with any legal requirement that such communications be in writing.
    3. Any formal notices from You to Us must be given in writing by email addressed to: info@britishnumbers.com; or by post addressed to: Bona Fides Solutions Ltd, 32 Airco Close, London, NW9 0NW; unless We specify otherwise in writing.
    4. We may give notice to You via email (to the address provided in Your Account or the billing address provided in Your Purchase) or by posting on the Website. Any notice shall be deemed received and properly served:
      • if posted on the Website: immediately upon posting;
      • if sent by email: 24hrs after transmission to the email address provided by You, provided no bounceback or failure notification is received;
      • if sent by post: 48 hours after posting by first-class pre-paid mail to the last known address.


    8.2 Assignment and Delegation

    1. These Terms are personal to You. You may not assign, transfer, subcontract, delegate, or otherwise deal with any of Your rights or obligations under these Terms without Our prior written consent. Any attempt to do so without Our consent shall be null and void.
    2. We reserve the right to assign, transfer, subcontract, or delegate any or all of Our rights and obligations under these Terms to:
      • any of Our group companies or affiliates;
      • a third party in connection with a merger, acquisition, sale of assets, or similar restructuring; or
      • a suitably qualified and vetted subcontractor or Service Provider for the performance of a specific Service.
    3. In the event of such a transfer, We will take reasonable steps to ensure that Your rights under these Terms are not adversely affected. You will be notified of any material changes to the identity of the contracting party where required by law.
    4. Nothing in this clause affects Your statutory rights as a consumer under applicable UK law.

    8.3 Severability

    If any provision of these Terms is found to be unlawful, void, or for any reason unenforceable by a court of competent jurisdiction, that provision shall be deemed severable from the rest of the Terms and shall not affect the validity and enforceability of the remaining provisions.

    8.4 Waiver

    1. No failure or delay by Us in exercising any right or remedy under these Terms shall operate as a waiver of that right or remedy, nor shall any partial exercise of any such right or remedy prevent any further exercise of it.
    2. A waiver of any breach or default shall not be deemed a waiver of any subsequent or preceding breach or default.
    3. Any waiver by Us must be given expressly in writing to be effective, and shall apply only to the specific circumstances for which it is given.

    8.5 Rights of Third Parties

    A person who is not a party to this Agreement shall have no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms. This does not affect any right or remedy of a third party that exists or is available apart from that Act.

    8.6 Events Outside Our Control (Force Majeure)

    We will not be liable or responsible for any failure to perform, or delay in performance of, any of Our obligations under these Terms that is caused by events outside Our reasonable control. This includes, without limitation, acts of God, natural disasters, pandemics, strikes, lockouts, failures of utility services, or failures of telecommunications networks.

    1. We shall not be liable for any failure or delay in performing any of Our obligations under these Terms (including the operation of the Website, processing of Purchases, or delivery of Services by Us or a Service Provider) where such failure or delay results from an event or circumstance beyond Our reasonable control ("Force Majeure Event").
    2. Force Majeure Events include, but are not limited to:
      • natural disasters, floods, storms, earthquakes or other acts of God;
      • epidemics, pandemics, or outbreaks of infectious disease;
      • terrorist attacks, civil unrest, riots, war, or armed conflict;
      • failure of public or private telecommunications networks or internet services;
      • power outages, fire, explosion, or accidents;
      • labour disputes, strikes, industrial action, or lockouts;
      • governmental restrictions, legal changes, or regulatory actions;
      • the unavailability of key personnel, systems, or third-party service providers (including Service Providers), where such unavailability is due to circumstances beyond Our control.
    3. If a Force Majeure Event occurs which affects the performance of Our obligations:
      • We will notify You as soon as reasonably practicable;
      • Our obligations will be suspended and the time for performance extended for the duration of the Force Majeure Event;
      • where the Force Majeure Event continues for more than 30 consecutive days, either party may cancel the affected Purchase or terminate the agreement in writing, without liability.
    4. We shall not be liable for any failure by Us or a Service Provider to perform or complete a Service due to a Force Majeure Event affecting them, provided We have used reasonable efforts to assist in rescheduling or offering an alternative solution.

    8.7 Legal Compliance

    1. You agree to comply with all applicable laws, regulations and statutes in connection with Your use of the Website and the Services. This includes, but is not limited to, regulations relating to consumer protection, data protection, health and safety, and the prevention of fraud and abuse.
    2. You further agree not to use the Website or Services in any way that may breach any applicable laws or regulations, or cause Us or any Service Provider to be in breach of the same.
    3. We reserve the right to take appropriate action, including suspending or terminating Your access, if We reasonably believe You are in breach of any legal or regulatory obligations.

    8.8 Governing Law and Jurisdiction

    1. These Terms, and any contracts formed via the Website, including all Purchases and agreements between You and Us, as well as any disputes, claims or non-contractual obligations arising out of or in connection with them, shall be governed by and construed in accordance with the laws of England.
    2. The courts of England shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms, any Purchase, the use of the Website, or any related agreement or obligation (including non-contractual disputes or claims).

    8.9 Entire Agreement and Amendments

    1. These Terms, along with Our Privacy Policy, and any documents expressly referred to herein, constitute the entire agreement between You and Us regarding Your use of the Website and Purchase of Services or Products, and supersede all prior understandings, agreements, negotiations or representations, whether oral or written.
    2. You may be subject to additional terms and conditions that apply when you use or Purchase certain Services or Products, which We will provide to you at the time of such use or Purchase.
    3. We reserve the right to update or amend these Terms from time to time to reflect changes in Our business practices, Services or Products, or legal requirements. We will provide reasonable notice of any material changes, either via the Website or by contacting affected Users directly (where applicable).
    4. Your continued use of the Website following any update will constitute Your acceptance of the revised Terms. If You do not agree with any changes, You should stop using the Website or Purchase of Services or Products.
    5. You acknowledge and agree that We may stop (permanently or temporarily) providing any Service or Product (or any features within the Service or Product) to You or to Users generally at Our sole discretion, without prior notice to You.

    8.10 Contact Information

    If You have any questions, complaints or concerns regarding these Terms, please contact Us at:

      Your suggestions 

      Any feedback, comments, ideas, improvements or suggestions (collectively, “Suggestions”) provided by you to British Numbers (Bona Fides Solutions Ltd) with respect to the website shall remain the sole and exclusive property of British Numbers (Bona Fides Solutions Ltd).

      British Numbers (Bona Fides Solutions Ltd) shall be free to use, copy, modify, publish, or redistribute the Suggestions for any purpose and in any way without any credit or compensation to You.

      In the event that you submit or post any ideas, creative suggestions, designs, photographs, information, advertisements, data or proposals, including ideas for new or improved products, services, features, technologies or promotions, you expressly agree that such submissions will automatically be treated as non-confidential and non-proprietary and will become the sole property of British Numbers (Bona Fides Solutions Ltd) without any compensation or credit to you whatsoever. British Numbers (Bona Fides Solutions Ltd) and its affiliates shall have no obligations with respect to such submissions or posts and may use the ideas contained in such submissions or posts for any purposes in any medium in perpetuity, including, but not limited to, developing, manufacturing, and marketing products and services using such ideas.

      No warranties

      The website is provided to you “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, British Numbers (Bona Fides Solutions Ltd), on its own behalf and on behalf of its affiliates and its and their respective licensors and Service Providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the website, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, British Numbers (Bona Fides Solutions Ltd) provides no warranty or undertaking, and makes no representation of any kind that the website will meet your requirements, achieve any intended results, be compatible or work with any other software, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected. 

      Without limiting the foregoing, neither British Numbers (Bona Fides Solutions Ltd) nor any British Numbers (Bona Fides Solutions Ltd) provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the website, or the information, content, and materials or products included thereon; (ii) that the website will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the website; or (iv) that the website, its servers, the content, or e-mails sent from or on behalf of British Numbers (Bona Fides Solutions Ltd) are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components. 

      Some jurisdictions do not allow the exclusion of or limitations on implied warranties or the limitations on the applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to you.

      Severability

      If any provision of this Agreement is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

      This Agreement, together with the Privacy Policy and any other legal notices published by British Numbers (Bona Fides Solutions Ltd) on the Services, shall constitute the entire Agreement between you and British Numbers (Bona Fides Solutions Ltd) concerning the Services. If any provision of this Agreement is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect. No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and British Numbers (Bona Fides Solutions Ltd)’ failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision.

      Waiver

      Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Agreement shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute waiver of any subsequent breach.

      No failure to exercise, and no delay in exercising, on the part of either party, any right or any power under this Agreement shall operate as a waiver of that right or power. Nor shall any single or partial exercise of any right or power under this Agreement preclude further exercise of that or any other right granted herein. In the event of a conflict between this Agreement and any applicable Purchase or other terms, the terms of this Agreement shall govern.

      Agreement to arbitrate

      This section applies to any dispute EXCEPT IT DOESN’T INCLUDE A DISPUTE RELATING TO CLAIMS FOR INJUNCTIVE OR EQUITABLE RELIEF REGARDING THE ENFORCEMENT OR VALIDITY OF YOUR OR British Numbers (Bona Fides Solutions Ltd) INTELLECTUAL PROPERTY RIGHTS. The term “dispute” means any dispute, action, or other controversy between you and British Numbers (Bona Fides Solutions Ltd) concerning the Services or this Agreement, whether in contract, warranty, tort, statute, regulation, ordinance, or any other legal or equitable basis. “Dispute” will be given the broadest possible meaning allowable under law.

      Notice of dispute

      In the event of a dispute, you or British Numbers (Bona Fides Solutions Ltd) must give the other a Notice of Dispute, which is a written statement that sets forth the name, address, and contact information of the party giving it, the facts giving rise to the dispute, and the relief requested. You must send any Notice of Dispute via email to: . British Numbers (Bona Fides Solutions Ltd) will send any Notice of Dispute to you by mail to your address if we have it, or otherwise to your email address. You and British Numbers (Bona Fides Solutions Ltd) will attempt to resolve any dispute through informal negotiation within sixty (60) days from the date the Notice of Dispute is sent. After sixty (60) days, you or British Numbers (Bona Fides Solutions Ltd) may commence arbitration.

      Binding arbitration

      If you and British Numbers (Bona Fides Solutions Ltd) don’t resolve any dispute by informal negotiation, any other effort to resolve the dispute will be conducted exclusively by binding arbitration as described in this section. You are giving up the right to litigate (or participate in as a party or class member) all disputes in court before a judge or jury. The dispute shall be settled by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. Either party may seek any interim or preliminary injunctive relief from any court of competent jurisdiction, as necessary to protect the party’s rights or property pending the completion of arbitration. Any and all legal, accounting, and other costs, fees, and expenses incurred by the prevailing party shall be borne by the non-prevailing party.

      Miscellaneous 

      If for any reason a court of competent jurisdiction finds any provision or portion of these Terms of Service to be unenforceable, the remainder of these Terms of Service will continue in full force and effect. Any waiver of any provision of these Terms of Service will be effective only if in writing and signed by an authorised representative of British Numbers (Bona Fides Solutions Ltd).

      British Numbers (Bona Fides Solutions Ltd) will be entitled to injunctive or other equitable relief (without the obligations of posting any bond or surety) in the event of any breach or anticipatory breach by you. British Numbers (Bona Fides Solutions Ltd) operates and controls the British Numbers (Bona Fides Solutions Ltd) Service from its offices in United Kingdom. The Service is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation. Accordingly, those persons who choose to access the British Numbers (Bona Fides Solutions Ltd) Service from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable. These Terms of Service (which include and incorporate the British Numbers (Bona Fides Solutions Ltd) Privacy Policy) contains the entire understanding, and supersedes all prior understandings, between you and British Numbers (Bona Fides Solutions Ltd) concerning its subject matter, and cannot be changed or modified by you. The section headings used in this Agreement are for convenience only and will not be given any legal import.

      Disclaimer

      Our Service and its contents are provided “as is” and “as available” without any warranty or representations of any kind, whether express or implied.

      We are a distributor and not a publisher of the content supplied by third parties; as such, We excercise no editorial control over such content and makes no warranty or representation as to the accuracy, reliability or currency of any information, content, service or merchandise provided through or accessible via Our Service.

      Without limiting the foregoing, We specifically disclaim all warranties and representations in any content transmitted on or in connection with Our Service or on sites that may appear as links on Our Service, or in the products provided as a part of, or otherwise in connection with, Our Service, including without limitation any warranties of merchantability, fitness for a particular purpose or non-infringement of Third-Party rights.

      No oral advice or written information given by Us or any of Our affiliates, employees, officers, directors, agents, or the like will create a warranty.

      Price and availability information is subject to change without notice. Without limiting the foregoing, We do not warrant that Our Service will be uninterrupted, uncorrupted, timely, or error-free.